Privacy
What Fam Me stores for invited members, why, and how to contact us. This is product information — not legal advice, and not a claim that Fam Me is certified under GDPR, APPI, or CCPA.
Purpose
Fam Me is an invite-only family network: a shared family tree, feed, and photo storage for relatives you invite. We process data to run the service, keep it secure, and help your family stay connected.
What we store
Account email and sign-in sessions; your linked person profile (names, dates, notes, optional contact); family relationships; invites; private text messages between members; feed posts, comments, and reactions; photo and media metadata with files in Google Cloud Storage; and a family activity log of changes such as invites, exports, and profile updates.
Private messages
Direct messages are visible only to the two people in the conversation. Family admins and moderators cannot read them. Operators may access the database only when needed to fix a support issue.
Who can access
Only members of your family can see that family's tree, feed, and photos. There is no public directory or signup. Family admins can export structural tree data and manage invites and family-wide settings. Moderators can help manage invites and roles.
We do not sell your data
We do not sell personal information. We share data only with service providers we need to operate Fam Me (for example email delivery and Google Cloud hosting), under our instructions and for service delivery — not for their own marketing.
Service providers
Transactional email (for example magic links and export notices) and cloud hosting in Google Cloud (application, database, and media storage). We do not use advertising trackers in the product.
Cookies
We use a sign-in session cookie and a cookie that remembers your language. We do not use advertising cookies.
Retention
We keep data while your family uses Fam Me and as needed to operate the service, resolve disputes, and meet legal obligations. Sign-in links expire quickly; export download links expire after 24 hours. When you sign out everywhere, active sessions end.
Security
Production traffic uses HTTPS. We use access controls scoped by family membership, rate limits on sensitive actions, and security headers on web responses. Media is served via short-lived signed URLs, not public permanent links.
Where data is kept
Production data is hosted on Google Cloud in the United States (us-central1). Email providers may process messages on their infrastructure when delivering mail to you.
International users
Fam Me is operated from the United States by PH8 Games, LLC. If you use Fam Me from Japan, Vietnam, the EU, or elsewhere, your information may be stored and processed in the U.S. We do not represent that Fam Me satisfies every local privacy law; contact us with questions or use the request steps below.
Access, correction, and deletion
Email support@fam-me.com from your sign-in address and say what you need (access, correct, or delete). In the app, open Settings → Your data for account options. We aim to respond within 5 business days — a goal, not a legal guarantee.
Privacy contact
support@fam-me.com — privacy and account requests. For billing questions, use the same address and see Refunds.